Technology Infrastructure, Group Infrastructure & Platform Services

Job Description:

• Define and setup Job flows in Control-M across multi-platform systems( Mainframe, AS/400, Unix, Windows)
• Check daily job scheduled and liaise with Vendors on incidents and problems related to Control-M
• Liaise with teams on batch job setup requirements and also work with Business units on authorized adhoc requests
• Assist in troubleshooting problems related to Control-M upon escalation
• Provide support to ensure quality and stable environment to our clients
• Create support documentation to reduce meantime to resolve issues
• Flexibility and Availability to work for production support during early morning/late eve/ night hours and weekends
• leads and manages OJS teams across IH2 and Singapore, ensuring effective delivery of enterprise-wide batch scheduling services
• Serves as the Subject Matter Expert (SME) for Control M, the bank’s enterprise batch scheduling platform
• Manage staff-related maintenance, roster, and handle special project related requirements

JobRequirements:

• Bachelors’ Degree or Diploma in Computer Science or IT related field.
• At least 5 years’ relevant experience preferably in a Finance Institution.
• Must have Control-M Workload Automation / Job scheduling hands-on experience on Batch processing in large-scale or banking environments of at least 5 yrs and above; preferably with version 9.X
• Experience in using Control-M Utilities for AS400, Mainframe and Open Systems
• Integration experience with CI/CD pipelines (e.g., Jenkins, Git-based deployment of Control‑M jobs) and APIs (Control‑M Automation API is a plus)
• Proficient in using MS Office Suite of Products
• Good analytical and problem-solving skills
• Operations Support and proactive monitoring
• Proven ability to work independently and under pressure
• Willing to extend work on weekends and as when required
• Oversee incident, problem, and change management related to batch jobs and scheduling.
• Act as L2 escalation point for critical failures and production issues.
• Drive continuous improvement in automation, monitoring, and scheduling efficiency