Service Assurance Lead
Must-have:FinTechE-Commerce
About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand,...
- Minimum 5-8 years of experience in banking operations, customer experience, or service assurance roles.
- Strong understanding of retail banking products, processes, and regulatory requirements.
- Proficient in data analysis, complaint management systems, and process mapping tools.
- Excellent communication, stakeholder management, and problem-solving skills.
Be a Part of the UOB Family
UOB is an equal opportunity employer....