Advanced Care Planning/ Preferred Plan of Care (ACP/PPC) Coordinator

Roles and Responsibilities: Coordinate between residents/their Next-Of-Kin and certified ACP facilitator for meaningful Advanced Care Planning discussion. 

Support residents in expressing their values, wishes and preferences for future care.

Provide support and guidance to NOK regarding ACP processes and care preferences.

Coordinate with doctors, nurses, CARES and other healthcare professionals for ACP-related matters.

Ensure ACP discussions, decisions and relevant documents are accurately recorded and updated.

Follow up on residents' ACP plans and facilitate review when there are changes in health or care needs.

Identify and escalate complex medical, psychosocial or family issues to the appropriate healthcare professionals. 

Conduct or support ACP awareness sessions for residents, families and caregivers.

Promote ACP as an ongoing process that can be reviewed when an individual's circumstances, values or preferences change. 

You are someone which/who has: Degree in Social Work, Counselling, Psychology or Nursing

At least 2 years' working experience in healthcare setting

Prior training in National ACP Facilitation

Knowledge in National ACP IT system (Compulsory)

Proficient in Microsoft Office Suite (Excel, Word, PPT etc.)

Ability to work independently with initiative, and effectively as part of a team

Excellent organisational and interpersonal skills

Ability to think quickly and react on the spot

It would be great if you are: Multilingual (Mandarin speaking and dialect is a plus). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Holding advanced qualifications or ability to use different applications (e.g. InterRAI, LeeCare)