Allround Administrative Commercial Employee with good knowledge of German

For our client in Wervik, a producer and distributor of replacement glass, we are looking for an Allround Administrative Commercial Talent.

What will you do?

• You guarantee optimal customer service from A to Z. From your commercial inside sales role, you are the point of contact for B2B customers throughout Europe.
• You guide customers, both in presales, sales, and aftersales. You follow up on all orders from customers and prospects. You provide feedback regarding the flow of an order, you answer the multitude of questions that customers have, and you ensure perfect service. Through this, you build a long-term relationship and grow into an excellent contact person for the many customers.
• You work closely with your 2 External Sales colleagues regarding quotes, file follow-up, and commercial administration.
• You are an administrative all-rounder. You process all customer and prospecting info in ERP.
• Because you have frequent telephone contact with your customers, you sense commercial opportunities like no other. Through your dynamic and pleasant approach, you succeed in convincing your customers of the added value of EFK Glass. You also know how to handle potential complaints effectively.
• As an Allround Administrative Commercial Employee, you are an enthusiastic, communicative colleague who is commercially and customer-friendly minded. You are stress-resistant and keep a cool head during busy moments.
• The broader your language knowledge, the better. You certainly master French, English, and German.
• You have gained initial good experience in a commercial and/or administrative role and are familiar with IT and ERP programs.
• There is an open culture in the company where input and proactive thinking are very important. You are a cheerful person who likes to work autonomously but is at the same time a strong team player.
• You report to the CEO.