AUTOMOTIVE SERVICES MANAGER

Your tasks

The Service Manager is responsible for overseeing and optimizing the operations of the service workshop and parts department including service, repairs, maintenance, warranty claims, and parts operations. This role ensures customer satisfaction, efficient operations, and profitability across the service and parts departments. The Service Manager leads a team of service advisors, technicians, and parts personnel while maintaining compliance compliance with Hyundai Motor Philippines standards while driving continuous improvement in after-sales services.

Job Description:• Ensure the efficient operation of the service administration, reception, body repair & paint (BRP), mechanical workshops, parts, and customer relations sections.

• Enforce Hyundai Motor Philippines and dealer standards, policies, and procedures to maintain service quality and efficiency.

Requirements

Qualifications/Requirements

• Qualifications:
• Bachelor’s Degree in Automotive Course or equivalent• Technical knowledge of automotive systems
• Master in Automotive or related certifications is an advatage (Automotive Service Excellence “ASE” Certifications, I-CAR Certificate of Advanced Training 7-10 years’ experience in automotive industry and managerial position with customer service.• Customer Oriented
• High level of accuracy and excellent attention to details.
• Must be organized with the ability to prioritize and complete tasks to meet tight deadlines.
• Strong analytical and problem-solving abilities.