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Customer Service Agents with French fluency

UNIFYCX COLOMBIA S.A.SAtlántico, Barranquillacomputrabajopublished 08/25/2026
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Machine translation — original language: Spanish.Show original

UnifyCX is growing and we are looking for Customer Service Agents with French fluency to join our motivated and ambitious team in Barranquilla, Colombia. Join us and be one of the pioneers at our new site!!!

What Will You Do?

As a Customer Service Representative, you will be responsible for acting as the first point of contact to provide quality customer service, responding to and managing information or service inquiries through inbound and outbound calls. The ideal candidate will have a strong service orientation and the ability to communicate effectively in French.

Who Are You?

  • You have a high school diploma.
  • You have more than 1 year of experience in customer service.
  • You speak French fluently (indispensable requirement)
  • You speak English fluently (indispensable requirement).
  • You have computer knowledge and proficiency in the Microsoft Office suite.
  • You have a minimum typing speed of 45 words per minute.
  • You possess exceptional communication and interpersonal skills with an emphasis on customer service, including telephone etiquette, voice quality, articulation, and listening skills.
  • You are proficient in virtual communications (emails, instant messaging, and calls).

Who Are We?

UnifyCX is a transformative artificial intelligence platform that empowers and enables teams to deliver efficient and exceptional customer experiences. We design superhuman customer experiences through a powerful combination of strategy, omnichannel support, analytics, and AI-driven tools such as GoTalent.AI, Voice of the Customer, and automated quality control. Our results-based model prioritizes measurable achievements for more than 200 client programs we currently serve. With a focus on automation, talent development, strategic partnerships, and strict data ethics, UnifyCX offers scalable, customized, and compliant solutions that drive true business impact.

-Requirements-

  • Minimum education: High School / Secondary Education
  • years of experience
  • Languages: French, English
  • Keywords: service, costumer, cliente