Processes, Productivity and Systems Support Analyst

AT-PAC Doka is one of the leading companies expert in the design and engineering of certified, high-quality Multidirectional Scaffolding for all sectors in Latin America. We are part of the Doka family.

We are looking for a Processes, Productivity and Systems Support Analyst, highly skilled and motivated to join our team. As a Processes, Productivity and Systems Support Analyst, you will play a fundamental role in optimizing our processes and ensuring efficient operations. If you have a passion for working smarter and possess extensive knowledge in Event Process Chain (EPC) and ERP systems, along with experience using BOTS or other AI technologies, as well as skills in English and Excel, we want to hear from you. Responsibilities: Analyze existing business processes and identify opportunities to improve productivity, lightening the team's workload. Collaborate with multidisciplinary teams to implement solutions that use AI technologies, such as BOTS, to automate and streamline processes. Use your knowledge in Event Process Chain (EPC) and ERP systems to optimize the integration and performance of business systems. Provide technical support and troubleshooting for EPC and ERP systems, ensuring smooth and efficient operation. Train end users on the use of systems and tools, and provide continuous support to optimize productivity and user experience. Stay up to date on trends and advancements in EPC and ERP systems, as well as AI technologies, to recommend improvements and updates. Use advanced English skills to communicate effectively with international teams and participate in global projects. Use Excel and other data analysis tools to collect, analyze, and present relevant information.

Requirements: Proven experience in process analysis and systems support, preferably with an emphasis on Event Process Chain (EPC) and ERP systems. Solid knowledge in the methodology and implementation of Event Process Chain (EPC). Experience in the use of BOTS and other AI technologies to automate processes and improve productivity. Familiarity with ERP systems and their integration into business processes. Analytical and problem-solving skills, with attention to detail. Ability to work independently and in a team, and to effectively manage multiple tasks. Knowledge or experience in the construction equipment rental industry is a plus. Excellent communication skills in English, both written and verbal. Advanced proficiency in Excel and other data analysis tools.

We Offer Market-competitive remuneration Fixed-term contract, with the possibility of becoming permanent Life, health, and dental insurance upon transitioning to permanent status Caja de Compensación Great work environment Monday to Friday schedule under Art 22, inciso 2.