Front Office

Your tasks

• Welcome members and guests with friendly and professional service.
• Manage check-in, check-out, class bookings, and membership inquiries.
• Handle payments, issue receipts, and update member records.
• Provide information about gym facilities, schedules, and promotions.
• Maintain cleanliness and order at the front desk and lobby area.
• Coordinate with trainers and other departments for daily operations.
• Address customer concerns promptly and escalate issues when needed.

Requirements

• Minimum 1 year experience in customer service (gym/fitness preferred).
• Good communication skills and positive attitude.
• Able to work in shifts, including weekends and holidays.
• Basic computer and POS skills.
• Professional appearance and service-oriented mindset.

Skills: Customer Engagement, Customer Service, Microsoft Office