Customer Service Manager

Responsibilities:

Ensure every customer who places an order receives a follow-up call within 6–12 hours of purchase. Confirm order details, answer questions, and provide relevant information regarding the customer's order. Maintain consistent communication with customers throughout the order and delivery process Proactively contact customers when there are delivery delays, changes, or other service issues.

Requirements:

A minimum of 2 years of experience A minimum of a degree in a related field