Tehnical consultant

Technical Consultant West Midlands

Role Overview: Project-focused technical role working with internal teams and customers to scope, design and deliver IT and security solutions, while acting as a trusted technical advisor.

Key Responsibilities: Provide technical consultancy and advise customers on IT solutions and best practice. Design and deploy servers, networks, Azure/AWS/M365, firewalls and backup solutions. Implement security solutions including endpoint protection, patching and DLP. Carry out security assessments and consultancy, including Cyber Essentials, Copilot, PCI-DSS, penetration testing and vulnerability assessments. Scope projects, define timelines, deliverables and quotations with Account Managers. Maintain technical documentation, network diagrams and configuration notes. Handle on-site installations and complex technical issues. Configure switches, firewalls, VPNs, VLANs and wireless networks. Act as a mentor and escalation point within the project team. Key Requirements: MSP experience in a project-focused technical role. Strong customer-facing communication and relationship-building skills. Ability to make sound technical recommendations that add value to customers. Strong understanding of modern IT, cloud, networking and security technologies. Self-motivated, organised and comfortable working in a fast-paced environment. Willingness to keep up with new technologies and service offerings.