Trilingual Reception Agent (M/F)

Job Description

Within the UCPA Sport Vacances group, under the responsibility of the Reception Manager, you will ensure the reception and information services for camping customers.

YOUR BENEFITS

• Health insurance covered at 85%
• Advantageous access to sports holidays
• Restaurant card
• A CSE that offers benefits for everyone (culture, families, sports activities, holidays, etc.)

Your missions

You record reservations and update the occupancy schedule for mobile home accommodations.

You handle telephone and in-person reception for customers upon arrival and departure and perform the administrative formalities related to their stay, as well as billing,

You provide information to customers regarding the services offered at the campsite and the possibilities of the region,

You ensure customer satisfaction and the maintenance and updating of quality standards.

You manage mail and monitor the mailbox. You update the information made available to the public.

Your profile

You know the fundamentals of customer relations, you are comfortable with IT tools (Google Workspace) and, if possible, the specific tool Eseason. Comfortable in English and Spanish, you possess excellent interpersonal skills, a sense of organization, adaptation, and anticipation. Dynamic, versatile, you have experience in campsite reception (or similar). You enjoy working in a team and you have a smile every day!

OUR RECRUITMENT STEPS

You will receive an email to make an appointment on the calendar of a recruteur.se. There will then be interviews with:

• a recruteur.se
• le.la manager

Interviews can be in person, by telephone, or by videoconference. Possibility of an assessment center: Collective session to highlight soft skills.

Contract: CDI (Starting from September 07, 2026)