Senior Customer Operations Support Associate

Your tasks

What you’ll do

• Support customer, pricing, vendor, and operational data maintenance in ERP systems.
• Assist with pricing administration, discounts, rebates, invoicing, and other day-to-day operational activities.
• Support purchasing, invoice processing, payment-related tasks, and other finance operations processes.
• Help investigate and resolve customer, vendor, invoice, and payment-related queries.
• Collaborate with Sales, Finance, Procurement, Customer Service, and Supply Chain teams to support smooth business operations.
• Ensure data accuracy and follow established company policies and procedures.
• Contribute to process improvements and support the implementation of new ways of working.

Requirements

• At least 1 year of experience in Finance Operations, Order-to-Cash (OTC), Pricing, Accounts Receivable (AR), Procure-to-Pay (P2P), Accounts Payable (AP), or a similar operational role.
• Experience working with ERP systems. It would be an advantage if you've worked with SAP or MS Dynamics.
• Good English language skills (B2 level or higher). Swedish or Finnish language skills would be beneficial.
• Bachelor's degree in Business, Finance, or a related field and knowledge of VAT, Intrastat, Customs, or SOX controls would be considered as an advantage.
• Strong attention to detail and ability to work accurately with data.
• Ability to prioritize tasks and manage responsibilities independently.
• Strong communication skills and a collaborative approach to working with different teams.
• A proactive mindset and willingness to learn and improve processes.

What we offer

• You’ll have the opportunity to take ownership of important pricing and commercial processes and contribute ideas for making them better.
• We offer flexibility and a hybrid work model, trusting our employees to manage their time and responsibilities effectively.
• You’ll have access to a training budget to support your professional development and help you build the skills that matter for your career.
• Take part in company events and activities designed to bring colleagues together, build connections, and create a positive team culture.

2500-3000 €/mon. gross

Other

Please note that the position is offered on a 1-year fixed-term contract, with the possibility of extension based on business needs.