Verslo operacijų komandos vadovė (-as)

Your contribution to this goal is:

Lead and support the Back Office team in delivering efficient and high-quality operational services; Organize and coordinate daily workflows to ensure smooth execution of customer support and sales administration processes; Take ownership of performance monitoring and drive continuous improvement initiatives; Support the resolution of complex operational and customer-related challenges; Analyze operational data and translate insights into actionable improvements; Build effective collaboration with internal stakeholders and external partners; Guide the team through change and help embed new processes and ways of working.

You are a great match if you:

Have experience in customer service, customer support, or back-office operations; Have previous people leadership or team coaching experience; Are customer-focused and naturally look for ways to improve service quality; Can balance operational excellence with strong people leadership; Enjoy solving problems and making decisions based on data and insights; Are good in command of MS Excel and other data processing platforms; Thrive in a dynamic environment and can effectively prioritize competing tasks; Communicate confidently in Lithuanian and English; Lead with positivity, accountability, and a collaborative mindset.

With us, you can:

Lead a team where your ideas and initiatives are valued and encouraged; Work closely with experts across different business functions; Contribute to the energy transition and a more sustainable future; Enjoy flexible working conditions, learning opportunities, health insurance, paid mobile services, and additional leave based on seniority.

Salary

3300-3600 €/mon. gross

The final salary will depend on the candidate's skills, experience, and competencies.

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