Customer Relationship Manager

GET READY TO:

• Build strong relationships with our key clients and become their trusted point of contact
• Handle customer inquiries via email and phone, using our ticketing system to ensure timely and effective solutions
• Proactively clarify and resolve challenging situations to deliver a smooth customer experience
• Take part in meetings with both existing and potential clients to better understand their needs
• Foster long-term partnerships by ensuring customer satisfaction and strengthening trust
• Translate customer feedback into actionable insights to help improve our products, services, and marketing efforts

WE EXPECT YOU TO HAVE:

• Excellent command of Lithuanian and English language skills
• Higher education
• Experience in a similar role
• Ability to meet deadlines in a fast-paced quickly changing environment

TALKING ABOUT SALARY AND BENEFITS:

• Salary range from 2000 EUR gross/month, depending on candidate's experience and quarterly bonus
• Training budget. Your development is essential – have an opportunity to choose what to learn
• Health insurance. Healthy employee = Happy employee = Happy employer
• Get fun. We encourage our teams to connect and celebrate their success
• Flexibility. Choose your working hours and the place which suits you the best. We are working 3+2 hybrid work model. By the way, loyalty brings you some extra vacation days!
• Workation. Work anywhere up to one month per year
• Let‘s grow. Join initiatives, pitch your ideas, and develop your strengths in the fast-growing international company
• Common perks. Great office location, fresh fruits, volunteering activities – we all do that!

Company offers

Work life balance

• Flexible work hours
• Remote work possibility
• Extra paid vacation

Health

• Health insurance

Office

• Free snacks
• Bicycle storage
• Shower

Salary

From 2000 €/mon. gross

Work place

Sėlių g. 3A, Vilnius, Vilniaus m. sav. Calculate your travel time to work

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