Terminal Operator Specialist 007

Plan and coordinate daily inbound and outbound administrative and operational activities to meet operational targets. Plan and allocate resources to support daily operations and KPIs. Assist team members in resolving booking and operational issues. Provide guidance and training to administrative and operations staff and maintain relevant records. Monitor compliance with HSE, security, 5S, quality and operational requirements. Monitor compliance with system processes and customer requirements. Escalate operational non-conformances to the Manager/Operations Executive and support corrective actions. Coordinate and liaise with customers and transporters on day-to-day operational matters. Manage customer and vendor returns. Perform data entry for warehouse operations and generate pick lists. Prepare and submit daily, weekly and monthly operational reports. Plan and coordinate overtime arrangements based on operational requirements. Support quarter-end operational activities and closure. Support system testing and upgrade activities with internal and external stakeholders. Contribute to continuous improvement and sustainability initiatives. Support team development and effective day-to-day coordination. Perform other duties as assigned.

Requirements

• 3 years of relevant operations or warehouse experience preferred.
• Experience leading or supervising a team is required.
• Good working knowledge of Microsoft Office, including Excel, PowerPoint and Outlook.
• VBA knowledge is an advantage.
• Experience with Power BI, Tableau or other operations dashboards is an advantage.

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