TRANSITION READINESS ADMINISTRATOR

About the company

You will serve as a TRANSITION READINESS ADMINISTRATOR in the Personal and Professional Development (P&PD) Branch of Marine Family Programs Division, Marine Corps Community Services.

Your tasks

• You will be responsible for greeting clients and gathering brief personal data to assist in identifying immediacy of need and scheduling appointments.
• You will receive clients and provide warm handoff to the appropriate service provider.
• You will creen incoming telephone calls, determining those which can be answered, and those which must be referred.
• You will schedule clients for classes and individual appointments and provides reminder/follow up communication to clients and adapt services for clients as needed.
• You will assist in the execution and facilitation of transition assistance seminars and personal and professional development program lifecycle requirements.
• You will support registration and scheduling of clients; assists training instructors in preparation for classes or during training to include aiding students with course work.
• You will coordinate logistics for hosting seminars and other events. Interface with unit personnel, Unit Transition Coordinators (UTC), designees, and others to ensure units are familiar with and educated on all program requirements.
• You will provide UTC/Designee training, UTC/Designee refresher courses, Transition Readiness Program (TRP) educational briefs, and other briefs as required.
• You will maintain continuous communication with UTC, designees, and other unit key stakeholders to support the commander’s efforts in executing the program requirements.

Requirements

Your resume must demonstrate at least one year of specialized experience at or equivalent to the (GS-07) grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Assisting military members in their transition into and out of the military by conducting readiness workshops and seminars, advising customers on transition support services AND providing program evaluation for continued improvement of readiness programs. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

In lieu of specialized experience, you may also qualify based on education OR combination of education and experience, in lieu of the one year specialized experience listed above, through ONE of the following:

• Possess a Master's or equivalent graduate degree
• Successfully completed 2 full years of progressively higher level graduate education leading to such a degree
• Possess a LL.B. or J.D., if related
• Possess a combination of experience and education as described above that equates to one year of experience. The percentage of the required education plus the percentage of the required experience equal one hundred percent. A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.