INNOVATION SPECIALIST, NF-03/RFT, LIBRARY, CAMP FOSTER

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Major duties

NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: IT Specialist (Customer Support) BUSINESS TITLE: Innovation Specialist FLSA: Nonexempt JOB SERIES: 2210 PAY LEVEL: NF-03 INTRODUCTION: The Innovation Specialist is located in the MCCS Personal & Professional Readiness Branch ¿ Library Program. The incumbent is responsible for overseeing the Innovation Lab at the Camp Foster Library and assisting the Library Program Supervisory Librarian (NF-1410-04) in the daily administration of the Innovation Lab. The primary mission of the Innovation Lab is to provide resources that will stimulate and enhance the quality of life for Marines, Sailors, civilians, and family members in the educational, creative, and innovative realms through the use of cutting-edge tools and experiences. The incumbent will serve as a resource person and trainer for the library system. The incumbent may be assigned to alternate camp libraries as mission requirements may dictate. DUTIES AND RESPONSIBILITIES: Administrative Duties: Oversees the Innovation Lab to include administrative responsibilities in the following: administering educational classes to the community on the use of the Innovation Lab equipment, providing input and conducting library programming pertaining to the Innovation Lab, creating work orders and marketing requests, providing training to all library staff on the use of the equipment, and recommending new purchases to the Supervisory Librarian. Serves as the point of contact for matters regarding the Innovation Lab and may work with the camp coordinator, representatives from local commands/units, internal customers, and other camp entities. Responsible for the inventory and monitoring of innovation supplies to include the large format poster printer supplies. Innovation Lab Duties: The incumbent is responsible for the operation of the Innovation Lab, upkeep of equipment, facilitating training for patrons and library staff, conducting library programming efforts related to the Innovation Labs, making recommendations for the procurement of new equipment, and collecting and reporting metrics on the usage of the Innovation Labs. Library Operations: As required by operational and business requirements, the incumbent may be assigned by the Supervisory Librarian to library operations such as circulation desk duties, customer reference service, and explain library policies and procedures to patrons and staff. Assists with the library¿s collection, control and processes to maintain the collection, locate materials, and to maintain control over the library¿s holdings. May also assist with shelf reading to ensure the collection is properly organized; maintains library files and bookkeeping records; compiles, maintains and submits library specific statistics for monthly and yearly reports; prepares and distributes publicity materials. Resolves problems in registration, overdue books, circulation, loans, damaged or lost materials, as surfaced by lower-level technicians.

Qualifications

BASIC REQUIREMENTS: Five years of experience that provided knowledge of the basic principles, theories, practices, techniques, and terminology which is related to operation of 3D printers, virtual reality equipment, robotics, or technical work that demonstrates the applicant has acquired the knowledge, skills and abilities equivalent to that gained in the subject-matter field. Relevant education can be used to supplement experience. Must be able to accommodate a flexible work schedule to include weekends, holidays and evenings and must be able to travel to all Marine Corps camps on Okinawa. MINIMUM QUALIFICATIONS: Must possess technical knowledge and skills to utilize all equipment in the Innovation Lab to include software, hardware, virtual reality, 3D printing, basic electronics, die-cut machines, robotics, and drones. Knowledge and experience in providing training and education to customers and staff. Must be able to design and perform library programming for patrons of all ages. Must be able to manage the Innovation Lab independently and trouble-shoot issues or equipment until they are resolved. Must be able to work as a team member of the Library Program which includes traveling or covering other camp libraries as business needs require. Ability to communicate effectively both verbally and in writing with customers, using proper tact, diplomacy and professional customer service. Demonstrated excellent customer service and interpersonal skills to interact with diverse customers. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Requirements

EVALUATIONS: