GUEST SERVICES REPRESENTATIVE, NF-1173-02

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Major duties

What to Expect Registers guests and assigns rooms. Acts as central liaison between registered guests and lodging personnel. Issues room keys and escorts guests to rooms when necessary. Checks out and/or sells convenience items and associated lodging equipment such as cots, cribs, linen, video equipment and tapes. Maintains change fund. Must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance. Performs other related duties as assigned.

Qualifications

What are we looking for? Minimum one year of general clerical and/or customer service experience required. Hotel/resort or temporary lodging facility experience preferred. Skill to operate a state of the art computerized reservation system. Skill to audit accounting and reservation records. Ability to operate a computer and other office machines. Knowledge of customer service techniques to deal with various ranks of guests and situations.

Requirements

EVALUATIONS: