Front Desk Officer / Customer Service Executive
U Aesthetics is looking for a friendly, organised and service-oriented Front Desk Officer to join our growing team. Job Responsibilities Welcome and assist customers Manage appointments and bookings Respond to customer enquiries via WhatsApp Handle payments and daily front desk duties Coordinate appointments with therapists Follow up with customers Maintain accurate customer and appointment records Support smooth daily outlet operations Requirements Good communication and interpersonal skills Customer-service oriented Responsible, organised and detail-oriented Able to multitask in a fast-paced environment Comfortable using WhatsApp and basic computer systems Beauty/aesthetics or customer service experience is an advantage Able to work well independently and as part of a team