Key Account Manager *** Working in Phra Pradaeng ***

1. Manage and take care of Key Accounts to ensure efficient service.
2. Control and manage the sales administration and sales coordination team to meet targets.
3. Coordinate between the sales department, customers, production, production planning, warehouse, and logistics to ensure timely product delivery.
4. Monitor order status, delivery, and resolve customer issues promptly.
5. Analyze sales data, orders, and prepare reports for management.
6. Support operations to comply with IATF 16949 system requirements and Customer Specific Requirements.
7. Participate in developing and improving work processes to increase customer satisfaction.
8. Perform other duties as assigned.

Qualifications: Bachelor's degree in Business Administration, Marketing, Management, Industrial Engineering, or other related fields. At least 5 years of experience in Key Account, Sales Coordination, Customer Service, or Sales Administration within the Automotive Parts business or related industries. Experience at a supervisory level, with the ability to manage and develop a team. Knowledge and understanding of the IATF 16949 quality management system and automotive industry requirements. Excellent skills in planning, coordination, and problem-solving. Proficient in using Microsoft Office and ERP systems. Good English communication skills (Listening, Speaking, Reading, and Writing).