Trilingual Customer Service Representative - Digital Channels

TWWBogotá, D.C., Bogotá, D.C.computrabajopublished 09/07/2026

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Machine translation — original language: Spanish.Show original

Join the best team at Transcom as a Customer Service Agent for one of the leading companies in technological solutions!

What will your role be?

Provide technical support to buyers and sellers through digital channels (chat and email) within our digital fashion marketplace. You will be responsible for resolving various requests related to orders and questions about how the platform works, guiding our users through it and resolving their concerns, offering an empathetic and efficient experience.

What we offer:

Basic Salary: $3.600.000 COP + Performance bonuses (10%)
Contract: Indefinite
Working Day: 42 hours per week.
Location: 100% on-site (Chicó Norte).
Growth opportunities and career plan.
Excellent working environment.
Pet-friendly facilities!

Requirements:

High school graduate.
Advanced English (B2+ - C1).
Canadian French (C1)
Minimum 1 year of experience in BPO
Experience handling Zendezk (optional)
Full availability to work on-site in Bogotá.
Excellent verbal and written communication skills.
Multitasking skills.

This vacancy is framed within our labor inclusion policy. We have adaptable workstations and accessible physical environments. If you need any reasonable adjustment for your selection process or for the performance of your duties, our Human Talent team is ready to provide it.

Indispensable requirement: Candidates must have the Disability Certificate issued by the Ministerio de Salud y Protección Social.

Requirements

Minimum education: High School / Secondary Education
1 year of experience

Keywords: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante, online