Front Desk Officer

Responsibilities:

Record Management : Maintain, sort, and update physical and electronic medical record (EMR) systems with accurate medical histories, test results, and treatment notes.

Data Quality & Auditing : Review patient charts for completeness and accuracy, correct duplicate files, and apply standard clinical coding (such as ICD-10). 

Confidentiality & Compliance : Protect sensitive patient information and follow privacy laws and hospital data security policies. 

Information Retrieval : Locate and provide medical files quickly for doctors, administrative staff, billing departments, and legal or insurance requests. 

Department Administration : Supervise daily record-keeping operations, process admission and discharge paperwork, and generate routine usage reports

Requirements:

A minimum of 1 year of experience

A minimum of an OND in a related field