Senior NetSuite Administrator

Essential Duties and Responsibilities Develop, test and deploy all customizations, suitelets, workflows and scripts, as directed by the Director of Internal Business Systems.

Develop advanced saved searches, custom reports, KPI’s and dashboards.

Create reports in Power BI using information from multiple data sources.

Provide ongoing support to users, including troubleshooting issues and answering questions.

Collaborate with Tusker executives and the VP of Internal Business Systems to customize NetSuite, ensuring alignment with standardization and optimization initiatives, and to develop customized reporting, visualizations, and other requests as needed.

Work with the Manager of ConnectWise to create ConnectWise reports and dashboards as well as maintenance of setup tables.

Working with Internal Business Systems team members, collaborate with individual departments and the Operations team to increase departmental efficiencies and optimize internal systems.

Document processes as they relate Tusker’s internal systems.

Support other software that integrates with NetSuite (i.e. ConnectWise Sell, ConnectWise PSA, Channel Online, etc.)

Competencies & Skills Self-starter

Attention to detail and accuracy

Strong analytical and problem-solving skills

Excellent communication and customer service skills

Strong technical skills and desire to learn and keep up with new technologies

Strong organizational and follow-up skills

Strong sense of teamwork

Knowledge, Education & Experience Strongly Preferred:

2-3 years ERP System Administration experience, NetSuite preferred

Administrator level knowledge of roles, permissions, custom records, reports, saved searches, dashboards and forms

Experience with SuiteScript and SuiteFlow

HTML knowledge

SQL knowledge

Preferred:

Familiarity with any of the following software packages:

ConnectWise CPQ

ConnectWise PSA

BrightGauge

Power BI

Channel Online