Stock Controller
Must-have:E-Commerce
We are looking for a detail-oriented and hands-on Stock Controller to establish, organize, and manage inventory control procedures from scratch. The ideal candidate must have strong practical experience in physical stock counting, inventory reconciliation, investigating discrepancies, and maintaining inventory accuracy across multiple clients or brands.
This role requires active, hands-on involvement in warehouse operations and physical stock counts, not just supervision or reporting.
Key Responsibilities
- Establish and organize the inventory control function, including procedures, policies, and control mechanisms.
- Conduct physical stock counts independently, including counting items, verifying quantities and storage locations, and recording results.
- Perform regular, random, annual, and cycle counts according to the inventory control plan.
- Reconcile physical stock counts with inventory balances recorded in the system.
- Recount and investigate discrepancies to verify counting accuracy and identify root causes.
- Analyze stock shortages, excess quantities, losses, and damages, and follow up on corrective actions.
- Monitor all inventory movements, including receiving, put-away, transfers, picking, dispatch, shipping, and returns.
- Physically verify stock locations and quantities against system records.
- Monitor damaged, missing, excess, returned, and slow-moving inventory.
- Review inventory adjustments and ensure all changes are properly documented and accurately reflected in the system.
- Maintain inventory accuracy for each client or brand separately.
- Develop and implement controls to minimize stock discrepancies, operational errors, losses, and damages.
- Coordinate with warehouse and operations teams to investigate and resolve inventory issues.
- Prepare periodic reports covering stock counts, discrepancies, root causes, corrective actions, and inventory accuracy KPIs.
- Track inventory accuracy rates and continuously improve stock control processes.
- 2–4 years of experience in stock control, inventory control, or warehouse management.
- Proven hands-on experience conducting physical stock counts inside warehouses.
- Willingness to perform physical counting and fieldwork personally, rather than relying solely on supervision or reports.
- Strong experience in inventory reconciliation, discrepancy investigation, and root-cause analysis.
- Good command of Microsoft Excel and inventory management systems or warehouse management systems (WMS).
- Strong attention to detail, analytical thinking, and problem-solving skills.
- Ability to establish and organize inventory control procedures from scratch.
- Strong coordination and communication skills when working with warehouse and operations teams.
- Experience in logistics, warehousing, shipping, fulfillment, or e-commerce is preferred.
What We Are Looking For
Someone who takes ownership of inventory accuracy, is comfortable working on the warehouse floor, investigates discrepancies until the root cause is identified, and can build a reliable stock control process from the ground up.