Senior Office Coordinator & PA - South Kensington

About the company

One of London’s fastest-growing independent lettings and property management businesses, operating across Prime Central and Southwest London.

We are known for delivering a highly professional, personal service, supported by strong operational standards and in-depth knowledge of the local property market.

We are building a high-performing company founded on ambitious people, exceptional standards and continuous improvement.

Our offices reflect the premium service we provide, combining market-leading presentation with a culture of professionalism, accountability and collaboration.

We offer a dynamic, entrepreneurial environment where people are trusted to take ownership, work with pace and contribute meaningfully to the business.

We value initiative, sound judgement and a commitment to delivering consistently high standards.

The business is entering an important period of growth and operational development, particularly as the property sector adapts to the Renters’ Rights reforms.

This creates an exciting opportunity to strengthen our internal operations and support the company through its next stage of development.

Your tasks

The successful candidate will play a trusted and influential role in supporting senior leaders, coordinating business-critical activities and helping to ensure the company operates efficiently, professionally and consistently.

Senior Office Coordinator & PA to play a key role in supporting the smooth and effective running of our business.

This is a varied and hands-on position with responsibility across office operations, people administration, suppliers and systems, recruitment, onboarding, management, marketing support and general business administration.

You will work closely with colleagues across the company and will be trusted to manage a range of important operational responsibilities from start to finish, all while supporting the day-to-day flow of company action.

Oversee day-to-day office operations, ensuring facilities, supplies, systems and administrative processes run efficiently

Provide proactive, high-level administrative and PA support to the Company Director, including diary management, meeting preparation and follow-up

Maintain a professional, well-organised office environment that reflects the companies service standards and brand

Build effective working relationships with colleagues, clients, suppliers, contractors and other external stakeholders

Identify and implement opportunities to improve administrative processes, strengthen internal controls and support efficient ways of working

Coordinate recruitment administration, onboarding and induction, ensuring new starters receive a professional and well-organised experience

Support budget administration, monitor office expenditure and liaise with suppliers to ensure value and service quality

Coordinate key workflows and actions across the business, tracking progress, deadlines and outstanding items through to completion

Maintain exceptional service and professional communication standards across all internal and external interactions while adhering to the relevant property-sector requirements.

Provide reliable operational insight and administrative support for wider business initiatives, projects and periods of change

Requirements

The Role We are looking for an organised, proactive and experienced

The successful candidate will be switched-on, diligent and committed to continual growth and improvement both for themselves and the company, all while being exceptionally organised and capable.

We are specifically looking for individuals who are Experienced in high-level business administration, with the judgement, discretion and attention to detail required to support senior leaders and coordinate complex operations.

Proactive and improvement-focused, with the initiative to strengthen systems and processes.

Confident self-starters who take ownership, exercises sound judgement and follows responsibilities through to completion.

Capable of coordinating colleagues, managing competing priorities and supporting consistency.

Exceptionally organised and processed-focused, with the ability to manage systems, deadlines and detailed workflows accurately.

Professional, polished and highly articulate, with the confidence to communicate effectively with colleagues, suppliers and external stakeholders.

Comfortable operating in a fast-paced property environment. This role will suit someone who wants to build something meaningful and play a leading role in the next stages of the company

What we offer

23 days annual leave (plus bank holiday) Clear progression opportunities within a rapidly growing business

Other

Incentive trips, events and company rewards Working Hours Monday - Friday: 9:00am – 6:00pm