Station Representative

Job Summary Support the station manager by executing ground handling and flight operations tasks while ensuring safety and regulatory compliance. Manage stakeholder relationships and assist with ticketing to deliver seamless airport passenger services. Responsibilities Execute ground handling and flight operations tasks to support the station manager and ensure operational efficiency Apply corporate and airline safety and security procedures to maintain compliance with regulatory standards Develop and sustain effective relationships with internal teams and external stakeholders to facilitate smooth operations Manage ticketing processes to assist passengers and resolve related issues promptly Maintain composure and effective decision-making under pressure during emergencies and unexpected situations Perform tasks with meticulous attention to detail to ensure accuracy and quality of service Collaborate independently and within teams to achieve operational goals Adapt to rotating shift schedules, including public holidays and weekends, to maintain continuous service coverage Preferred competencies and qualifications Diploma or equivalent qualification Minimum 3 years of experience in airport passenger service or ground handling Strong multitasking and communication skills demonstrated in a service-oriented aviation environment Passion for working in the aviation industry