RECEPTIONIST

Your tasks

Job description and tasks

• performs guest check-in and placement and takes care of them during their stay in the hotel,
• performs guest registration in all records and delivers them to the designated places,
• is responsible for the timeliness and accuracy of hotel service billing,
• is responsible for the up-to-dateness and accuracy of reception documentation,
• performs all other services for guests (mail handling, information, fax messages, etc.)
• receives and manages individual reservations,
• responds to all telephone inquiries politely and professionally, and forwards them according to the needs of the calling clients,
• provides notifications to all departments regarding arrivals/departures and the number of guests in the hotel,
• performs other tasks as ordered by the reception manager and sales director.

Requirements

Knowledge of German and English at C1 level is required. Possibility of permanent employment.