ServiceNow Technical Developer
4+ years of experience in ITSM and ServiceNow/SMoD solutions Degree/Diploma in Information Technology or equivalent Strong experience with ServiceNow development and scripting Hands-on knowledge of Flow Designer & Workflow Automation Experience with Business Rules and Client Scripts Exposure to OSS/BSS integrations Strong troubleshooting and performance-tuning skills Good understanding of Telecom Operations Solid knowledge of ITIL processes Ability to translate business requirements into technical solutions Experience with testing, validation, and automation of service delivery tasks