Housing Rents Officer
Must-have:Hybrid
A Housing Association is currently looking for a Rents Officer on a temporary basis for about 6 months
Key responsibilities are as follows
- Supports the operation business to ensure that accurate rent levels are provided, and accounts and payment methods set up to ensure a smooth and compliant onboarding of new residents
- Support the Rents Compliance Team to ensure we follow a clear and transparent rent setting process for our customers and deliver on our regulatory, statutory and locally agreed requirements as applicable
- Ensure the company remains compliant with the regulators economic rent standard through robust and rigorous application of regulatory and statutory rent levels and annual rent reviews.
- Ensure all relevant elements of the role are delivered in line with company Rent and lettings policies.
- Administer the setting up of rent accounts and enable residents to pay rent from the outset of their tenancy through the creation of bar-codes.
- Implementation of the annual rent review, rent budget and rent statement process through giving administrative support.
- Provide support on improvement projects which relate to the automation or improvement of systems or processes in relation to rents
- Carry out cyclical data validation checks advising on coding errors and procedural risks.
- Manage regulatory and non-regulatory rent setting exceptions and exemptions according to relevant policies and contracts.
PAYE £24.55 Umbrella £32.56 This is a hybrid role, 2 days in office, 3 from home
Essential requirements
- Experience and knowledge of the affordable housing sector and the regulatory environment in which it operates including rent standard and applicable legislative principles.
- Excellent analytical skills with proven experience of working with complex data.
- Proficient numerical skills with proven experience of working with large volumes of data, from multiple sources and testing for accuracy.
- Excellent written and verbal communication and presentation skills; experience of preparing and delivering reports to Director level
- Must be advanced level on Excel
- Must be immediately available or on short notice