Operations Assistant - with experience

Main Activities:

• Reservation Management: Make and manage flight and accommodation reservations, both domestic and international, for groups and individual clients.
• Customer Service: Provide personalized and agile support to clients, resolving doubts and managing changes or adjustments to itineraries.
• Quotations: Prepare quotations with hotels, flights, and complementary services in Mexico and other countries (USA, Argentina, Panama, among others).
• Operational Coordination: Collaborate with providers (hotels, airlines, carriers) to guarantee availability and quality of services.
• Service Follow-up: Confirm reservations, verify itineraries, and update clients on important changes.
• Operational Reports: Record and report reservations made, payments processed, and status of requests.
• Attend Training: Participate in training related to reservation systems and provider services.

-Requirements-

Minimum education: Upper secondary education

• Bachillerato General

1 year of experience Languages: English Age: between 20 and 35 years Knowledge: Agility, Quotations, Microsoft 365, Microsoft excel, Reservations, Coordination, Customer service Availability to travel: Yes

Keywords: ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide, operative, operativo