Credit Controller

Travel Trade RecruitmentLondonreedpublished 11/10/2026

Amazing opportunity available for a Credit Controller to join a Tour Operator in South London. As the Credit Controller you will be responsible for executing a rigorous credit control process that has the main objective of handling collections and cash applications for the in-house Tour Operator across both B2C and B2B channels. This is a key role within a very closely knit Finance team supporting a fantastic brand.

The Job:

  • Adopt and administer the Company's credit control policies across our B2B and B2C channels
  • Process large amounts of data to prepare aged debtor reports and create collection plans
  • Build and develop relationships with Trade consortia finance teams to resolve queries and agree collections
  • Work with internal teams to ensure payments have been received prior to tickets being issued and cancellation calculations are in line with Company policy
  • Monitor and action the departmental mailbox that is the recipient of requests cost amendments, refunds and customer call backs
  • Generating appropriate documentation following cash application

Skills Required:

  • Possession of a positive attitude, great telephone manner, excellent customer service, communication, and interpersonal skills
  • Well organised with the ability to prioritise own workload
  • Ability to process large volume of data to prepare reports
  • Attention to detail
  • Previous experience in a similar role, ideally in the travel industry
  • Good knowledge of Microsoft Excel, Word and Outlook is essential

The Package:

  • Salary £28,000 with the possibility to increase up to £30,000 pa based on experience and upon successful probation.
  • London Hybrid

Interested:

  • If you would like to apply for the above vacancy, please click to 'APPLY' or email your cv to