Travel Agent

Act as a liaison with existing and potential customers, providing accurate information about our travel packages and effectively converting inquiries and calls into sales .

Follow up with customers on quotations and inquiries ,understand their travel needs ,and convert leads into confirmed bookings .

Manage a large amount of incoming and follow-up calls in a timely manner.

Deal with occurring travel problems, complaints or refunds.

Follow up on payments & handling related paperwork (visa/tickets/receipts)

At least Two years experience as a Travel Agent or Travel Sales Representative .

Excellent communication (verbal/nonverbal), persuasion , negotiation, and interpersonal skills .

Strong problem-solving and decision -making abilities.

Strong phone communication and active listening skills.

Ability to handle a high volume of calls and follow up effectively.

Good sales skills with a proven ability to convert inquiries into bookings .

Ability to learn and effectively use the company's CRM system to maintain accurate customer records and process customer accounts and documents.

Preferably Nasr City or nearby residents.

Personal travel experience will be considered an advantage