hotel manager

Education:

Secondary (high) school graduation certificate. or equivalent experience.

Tasks:

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff.
• Supervise staff.
• Conduct performance reviews.
• Negotiate with suppliers for the provision of materials and supplies.
• Perform front desk duties.
• Prepare budgets and monitor revenues and expenses.
• Prepare marketing plans.
• Arrange for and oversee maintenance activities.
• Enforce policies and procedures.
• Address customers' complaints or concerns.
• Assist clients/guests with special needs.
• Develop and implement business plans.
• Establish work schedules.
• Manage events.
• Organize and maintain inventory.

Supervision:

5-10 people.

Computer and technology knowledge:

Central reservation system (CRS).

Security and safety:

Criminal record check.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Attention to detail.
• Combination of sitting, standing, walking.
• Standing for extended periods.
• Large workload.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Initiative.
• Team player.

Employment terms options:

Shift.

Experience:

Experience an asset.