Clinical Specialist
Key Responsibilities Relay feedback from buyers on sales factors affecting sales performance to improve sales target development
Monitor competitor landscape and customer demand to provide market intelligence for strategy development
Explain technical nuances as well as pros and cons of various solutions that appeal to KOLs’ technical requirements
Identify responses that can minimise negative impact and address buyers' dissatisfaction of goods
Provide post-sales support on technical nuances related to product and/or product offerings as well as inventory management
Organise and conduct training sessions - perform on-site and on-the-job training on the principal’s products to health professionals in hospitals
Perform clinical support for the accounts and assigned territory, including being “on-call”
Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
Participate in promotional activity to increase product awareness in the market
Actively participate in workshops and trainings to gain in-depth understanding of technologies and devices
Hold a credible dialogue audience ranging from surgeons to consultants and key decision-makers
Pre-Requisites (Qualifications & Experience) Diploma or Degree in Nursing, Biomedical, Biotechnology, Biochemistry or Medical Technology or Science
Fresh graduates are welcome to apply
Able to travel overseas and work overtime as and when required (includes weekends)
Meticulous and detailed-orientated
Self-started and able to multitask
Aptitude to develop a clinical knowledge base and learn on the job
Critical thinker
Good interpersonal and communication skills