Call Center Skill Eng 15-19,000k++MRT Rama 9

• Provide excellent after-sales service to customers through telephone and email communication channels.
• Answer and resolve inquiries related to airline tickets and travel services by coordinating smoothly with relevant departments to meet customer needs and expectations.

Qualifications: Bachelor's degree Experience working in the tourism industry New graduates from Airline / Aviation Business programs are welcome **** Able to communicate in English at a good level (Toeic 550 or IELTS 5.0); score can be submitted later Knowledge of airline codes Knowledge of booking, canceling, and issuing airline tickets Familiar with airline policies and procedures Able to handle customer situations Able to work in a team Customer service oriented