Internship - CRM & Marketing Automation Assistant (Ubigi) M/F

Transatel is a global provider of cellular connectivity solutions and the #1 aggregator of alternative mobile operators MVNO in Europe. What if you connected the world, beyond borders?

Transatel (a subsidiary of the NTT group) is a global provider of cellular connectivity solutions and the #1 aggregator of alternative mobile operators MVNO in Europe. As such, Transatel also operates its own connectivity brand Ubigi: https://www.ubigi.com/ Thanks to eSIM technology, Ubigi redefines how travelers stay connected to the Internet abroad by offering affordable mobile plans in more than 200 destinations across the world. Your missions: CRM operational management & campaigns

• Participate in the preparation and implementation of multichannel and multilingual CRM campaigns (emailing, push, in-app) intended for our international markets, via our CRM tool (Brevo).
• Contribute to the integration, multilingual adaptation, distribution, and monitoring of the monthly newsletter.
• Contribute to the design of workflows related to automated campaigns, adapted to the specificities of each market.
• Participate in the development of segmentations and targeting adapted to customer needs across our different countries and languages.
• Contribute to the implementation of A/B tests (subject lines, targeting) aimed at optimizing the impact of our international communications.

Optimization & analysis

• Monitor and analyze campaign KPIs (open rate, click, conversion...).
• Participate in the creation and optimization of reporting.
• Propose optimization recommendations to strengthen customer engagement.
• Competitive intelligence & CRM and customer experience benchmarks.

Collaboration Collaborate with Marketing, Product, Design, and Legal teams depending on ongoing campaigns.

Your profile

• Bac+4/5 degree in marketing or digital.
• Proficiency in English and French; any additional language is a plus, in an international environment.
• An interest in digital marketing, content creation, and a strong sense of detail.
• Curious about AI uses.
• Rigorous, organized, with good writing skills.
• Ability to work independently and in a team, within an international and multicultural organization.