Head of Insurance & Claims Management (m/f/d) - Near Heidelberg, Headquarters

trans-o-flex Express GmbH & Co. KGaAWeinheimArbeitsagenturpublished 08/13/2026
Must-have:Mobile
Nice-to-have:SAP
Machine translation — original language: German.Show original

Career in logistics? With us, yes!

Task Profile:

  • Ensuring and further developing the insurance coverage of the entire trans-o-flex Group, as well as continuous review and demand-oriented optimization of the existing insurance and coverage concept
  • Management and processing of claims, including the coordination of all associated processes
  • Professional communication and negotiation with insurers, insurance brokers, lawyers, customers, and other external partners
  • Examination of customer contracts regarding insurance and transport law issues, as well as assessment of resulting liability and insurance risks
  • Functional and disciplinary leadership as well as further development of employees in the area of claims management/claims revision

Requirement Profile:

  • Several years of professional experience in insurance and claims management, ideally in a logistics, transport, or comparable company
  • Completed commercial training, ideally in the insurance sector, or a comparable degree in business or law
  • Sound knowledge of insurance and transport law as well as a good understanding of liability and risk issues
  • Experience in functional and disciplinary leadership as well as enjoyment in the development of employees
  • Strong communication and negotiation skills, confident appearance, as well as decision-making and assertiveness
  • Structured, independent, and solution-oriented way of working with a high sense of responsibility
  • Very good English skills in speaking and writing
  • Knowledge of SAP R/3 and claims management systems is an advantage
  • Proficient use of Microsoft Office, especially Excel

What we offer:

Work-Life-Balance:

  • Mobile office possible
  • Flexible flextime model
  • 30 days of vacation per year
  • Special leave day for voluntary activities

Induction and Further Training:

  • Multi-day technical and operational onboarding as well as intensive induction
  • Chance for personal further education and development
  • Offer of regular training through our Training & Service GmbH
  • Expansion of technical and internal company competencies through our internally developed training program

Working Environment and Career Opportunities:

  • Opportunity to promote innovations, drive developments, and implement changes with high initiative
  • Familiar working environment with great cohesion and mutual support
  • High development opportunities in our medium-sized and dynamically growing company

Employee Benefits:

  • Corporate Benefits
  • Bonus system (employee refers employee)
  • Favorable transport connections
  • Free parking spaces
  • Company pension scheme and capital-forming benefits
  • Lounge with foosball, kitchen & coffee

Interested? Complete application documents in the form of a CV and certificates can be sent to the contact person named below via the "Apply Button".

Our recruiting team is available at any time for any questions.