operations officer - administration

Education:

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.

Work setting:

• Physician's office.
• Medical clinic.

Tasks:

• Implement new administrative procedures .
• Review and evaluate new administrative procedures .
• Establish work priorities and ensure procedures are followed and deadlines are met.
• Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services.
• Assemble data and prepare periodic and special reports, manuals and correspondence.
• Perform data entry.
• Resolve conflict situations.
• Monitor and evaluate.
• Administrative and office activities.
• May perform a variety of office management and clerical duties.
• Schedule and confirm appointments.
• Perform receptionist duties.
• Office management.
• Manage routine office functions including reception, telephone and booking appointments.
• Maintain registration systems, records and files.
• Maintain accurate records.
• Maintain filing system.
• Answer written and oral inquiries.
• Perform general office duties.
• Provide customer service.
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review.
• Initiate and maintain confidential medical files and records.
• Coordinate the flow of information.

Computer and technology knowledge:

• Electronic mail.
• Spreadsheet.
• MS Excel.
• MS Office.
• MS Outlook.
• MS Windows.
• MS Word.
• Electronic medical records.
• MEDITECH.

Area of work experience:

• Reports and records.
• Correspondence.

Transportation/travel information:

Public transportation is available.

Work conditions and physical capabilities:

• Ability to work independently.
• Fast-paced environment.
• Tight deadlines.
• Attention to detail.

Personal suitability:

• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Organized.
• Reliability.
• Ability to multitask.
• Time management.
• Adaptability.
• Integrity.
• Team player.

Experience:

1 year to less than 2 years.

Employment terms options:

Overtime required.

Health benefits:

• Dental plan.
• Health care plan.

Other benefits:

Other benefits.

Support for youths:

Provides awareness training to employees to create a welcoming work environment for youth.