Customer Service Expert French and English Work at Home National Main Cities.

You are the player we are missing in our TOP TEAM.

We are looking for a highly skilled Customer Service Advisor, focused on providing exceptional telephone service. The ideal candidate will possess excellent active listening skills, empathy, and the ability to effectively manage customer interactions. This position is ideal for someone who enjoys working with customers, has technical aptitudes, and is passionate about the video games industry. If you are a problem-solving person committed to providing excellent service, we would love to meet you.

What you will be doing:

• Providing exceptional customer service to platform users, helping them with various inquiries and issues related to technical support, warranties, shipping, and software updates.
• Assisting customers with their technological solutions.
• Demonstrating deep knowledge of services and products, staying up to date with new features and updates.

Our TOP Team is looking for:

• A person passionate about customer service
• Excellent attitude and interest in helping others and resolving situations with a positive attitude.
• Proactive and responsible person

Lets talk about benefits:

• Indefinite term contract
• Performance bonuses
• Employee fund
• Volunteer program
• Career plan
• Work from home

Conditions:

42 hours per week

Schedules:

• Training: from 6:00 - 13:00 Mon to Fri
• Operations: Slot between 9:00 to 18:00
• 2 days off.

Salary

• Training: $3,061,000 COP
• Production: $3,061,000 COP

Location:

Teletrabajo | main cities

This is what differentiates us:

We are experts in global digital services for companies in 100 countries, with almost 500,000 employees worldwide. Great Place To Work® has certified us as one of the best places to work in the country and worldwide. We constantly innovate and always go above and beyond.

At TP, we promote diversity, equity, and inclusion in every interaction. We value the unique perspectives and identities of our customers and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our relationships, generates a significant impact, and contributes to a more equitable world.

Make a difference with the TOP Team!.

-Requirements-

Minimum education: Educación Básica Secundaria years of experience Keywords: profesional, professional, expert, service, costumer, cliente, casa, remoto, remote, teletrabajo, home