Customer Service Expert (English B2)

About the company

Bogotá! Can you imagine working for the most famous travel and accommodation platform in the world? We are looking for bilingual talent to join an exclusive operation that connects hosts and travelers from all over the planet. If you have an eye for detail, you like tourism, and you want job stability, this role is for you! What will you do?: Your day-to-day will not be routine since you will not only resolve doubts. In this role, you will also be an Experience Consultant, for example: * Visual Analyst: You will review photographs of incredible properties to categorize them and ensure they meet quality and safety standards. * Guide for Hosts: You will help owners (Hosts) improve their listings through negotiation and strategic advice. * Trust & Safety: You will verify documents (insurance, licenses) to guarantee a safe community. * Premium Support: You will provide empathetic voice attention to Top users globally. What we are looking for: Language: Conversational English level B2 Availability: Full time Work location: 100% On-site Centro Empresarial Connecta 26 - Bogotá 2 years of CERTIFIABLE experience in BPO (Can be in Customer Service, Sales, Retention, ETC.) We offer: Contract type: Indefinite Performance bonus of 15% monthly. Paid training Real career plan and short-term growth. !If you are interested in the offer, apply right now, operations start in October!.

Requirements

-Requirements- Minimum education: High School / Secondary Education 2 years of experience Knowledge: Customer service Keywords: servicio, service, experto, profesional, professional, expert