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Customer Service (Bilingual) / Tech Support / 2 days off / Salary + Bonuses + Mobility

TPLima, Magdalena Del Mar, Lima, Limacomputrabajopublished 10/01/2026
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Machine translation — original language: Spanish.Show original

We are the expert team in digital business services, with a presence in 100 countries and offering services in 170 markets! We connect the world and its diverse cultures through more than 400 languages and dialects. Certified by Great Place To Work® as one of the best places to work in Peru, at TP we defend diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and collaborators, fostering an inclusive culture where every voice is heard, valued, and respected. Our commitment to diversity strengthens our connections, drives significant impact, and helps build a more equitable world.

Ready to level up? Do it with this TOP Team!

Customer Service / Help Desk - Bilingual

Requirements:

  • Completed high school.
  • 6 months of experience in a technical support role.
  • Problem-solving skills.
  • Intermediate English proficiency.
  • Availability to work on-site at our Magdalena headquarters.
  • 2 days off per week

Available shifts:

  • Afternoon Shift
  • Night Shift

Responsibilities:

  • Provide responsive support to new and existing customers via email, chat, and phone.
  • Evaluate, troubleshoot, replicate, and document product bugs for subsequent escalation to Engineering.
  • Work cross-functionally with Customer Success Managers and legal engineers to create a quality post-implementation customer experience.
  • Create internal articles for the knowledge base covering product features, frequently asked questions (FAQs), and how-tos.

Benefits and Conditions:

  • Full payroll with all legal benefits.
  • Competitive salary + performance bonus + food card + Mobility according to schedule
  • Corporate discounts and educational agreements.

Break cultural barriers and be part of the largest interaction team in the world. In Peru, we are certified by Great Place to Work as one of the best companies to work for in the country.-Requerimientos- Minimum education: Técnico years of experience Keywords: care, costumer, cliente, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, apoyo, support, soporte, nominas, sueldo, paga, retribucion, salary, payslip, payroll, wage, pay, payment, nominista