receptionist

*Job description*

_Front Office Associate_ We are looking for a year round full-time friendly, reliable, mature, and responsible hotel front desk associate to be responsible for welcoming guests, managing reservations, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff, and a passion for customer service and making people happy.

*Hotel Front Desk Responsibilities:*

• Checking guests in and out.
• Receiving and managing reservations.
• Verifying guest identification and payment during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be of interest to guests.
• Serving as a concierge to all hotel, dining room, conference, and spa guests and ensuring that all guests are happy. This can include assisting in other departments (housekeeping) as required.
• Assist the Resort Director and General Manager as required.

*Hotel Front Desk Requirements:*

• Previous experience in a Hotel setting is a strong asset. Not required. Training provided.
• Ability to work in a high-paced, stressful environment with minimal supervision.
• Strong written and verbal communication skills.
• Mix of Morning and afternoon shifts required 8am-4pm or 1pm-9pm
• Well-presented and professional appearance.
• Ability to learn on the job.
• Top-notch customer service skills.
• Experience handling customers/guests who are disgruntled.
• Must have flexible hours. Working Evenings/Weekends/Holidays is a requirement in hospitality

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Flexible schedule
• On-site parking

Work Location: In person