Executive / Senior Executive - Volunteer Management (Enabling Services Hub - Jurong)

TOUCH COMMUNITY SERVICES LIMITEDSingaporemycareersfuturepublished 10/07/2026
Senior

Job Summary:

The incumbent is responsible to strategise, direct and implement volunteers’ framework & mobilization to benefit and make an impact to the needs of clients under Enabling Service Hub (ESH) and TOUCH Special Needs Group (TSNG).

Principal Responsibilities and Duties:

  • Organise volunteer outreach, recruitment, training, management and appreciation.
  • Assess and monitor volunteers' readiness and suitability to match and befriend Persons with Disabilities (PwDs).
  • Develop a sustainable ESH volunteer management framework which adheres to SG Enable and TOUCH Volunteer Management protocols.
  • Network, advocate and promote awareness of volunteering opportunities to support ESH initiatives / programmes at different platform.
  • Engage stakeholders, build partnerships and grow projects for volunteers to serve PwDs under ESH.
  • Drive collaborative initiatives across all internal and external stakeholders to upskills and retain volunteers.
  • Volunteers' coordination on new plans and sharing of best practices.
  • Ensure proper and accurate update of volunteer database.
  • Manage and review volunteers' documentation process, recording, reports and survey.
  • Establish vision and alignment among volunteer teams.
  • Work with staff under within and outside of TSNG on special project.

Working Conditions:

  • 5 day work week: Mon-Fri (Weekend as and when needed)
  • Attractive remuneration and staff benefits
  • Location: Jurong

Requirements:

  • Degree holder.
  • At least 2 - 5 years of experience in project, stakeholder and budget management.
  • Excellent written, communication and presentation skills.
  • Excellent negotiation and people management skills.
  • Analytical and organised, able to translate concepts into actionable goals.
  • Prior experience in volunteer management will be an added advantage.
  • Flexiblity to work evenings and weekends as needed, and willingness to travel locally for meetings, events and volunteer outreach activities.
  • Crisis management and service recovery skills.
  • Adept at Microsoft Office