Field Service Technician (M/F)

Company Be on the move, at the heart of the action and alongside your customers, while building a team with your sales partner? Actively contribute to a meaningful project while being the archiTECHt of your career? We have the position you need!

To be as close as possible to our customers—VSEs, SMEs, mid-caps, and large groups—and for our subsidiary Toshiba Centre Grand Ouest, we are recruiting a Technician (M/F) to serve customers in one of the sectors of Seine Maritime (76).

For over 130 years, we have been shaping a sustainable world where information processing is facilitated. Our mission? To support our customers, whether they are VSEs, SMEs, or large groups, in their daily operations to facilitate business processes for printing and, more broadly, digital document management, to communicate better, and to increase performance. Above all, we love to think in terms of solutions, with agility and proximity. Our 800 employees, across all regional subsidiaries, share the same passion: acting to transform and simplify the lives of businesses. We are #archiTECHts in digital transformation!

Toshiba is an equal opportunity employer where inclusion matters. Employment decisions are made without regard to national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Position You are the Toshiba Technical ambassador in your sector and are responsible for providing solutions to satisfy our customers. Working in a pair with the B to B Sales Representatives in your sector, you manage the maintenance, commissioning, and integration into the IT network of Toshiba equipment within an assigned geographic area by:

• Creating and developing a relationship with customers as soon as an intervention is assigned to you
• Analyzing and resolving any breakdowns encountered
• Ensuring the maintenance of the product fleet in your sector (predictive, preventive maintenance)
• Producing reports related to your interventions for optimal customer knowledge
• And providing technical advice to customers for high-performance product use

Profile With an initial education of BAC +2 (BTS électrotechnique, BTS microtechnique, BTS maintenance informatique, DUT génie électrique), you master technical English (allowing you to consult documentation). You are attentive and enjoy providing a local, personalized, and value-added service. Your sense of responsibility and customer orientation are recognized, as are your analytical and synthesis skills. Passionate about problem-solving, you will be supported from your first steps in the company and will benefit from certifying training both internally and externally.

The 3 essential reasons to join us? Build your career in an environment of enthusiasts participating in sustainable digital transformation! Share and exchange with your sales partners, for the happiness of your customers in your assigned geographic area Develop your skills and be recognized as a true ambassador of Toshiba expertise!

Ready to meet us to see for yourself? Go beyond impressions and apply!