Ecommerce Assistant

Overview The Ecommerce Assistant supports the Ecommerce manager in daily operations of online sales channels, ensuring smooth product listings, order processing, customer service, and marketing activities. This role is essential for maintaining efficiency and enhancing the customer shopping experience. Key Responsibilities: Product Management Upload and update product listings, descriptions, images, and pricing. Monitor stock levels and coordinate with inventory teams.

Order Processing Handle incoming orders, returns, and exchanges. Ensure timely fulfillment and accurate delivery tracking.

Customer Support via email, chat, or phone.

Job Requirements Basic understanding of Microsoft Excel / Google Sheet Familiarity with eCommerce platforms preferred but not necessary

Working Hours Work Schedule: 8:30am - 5:00pm

On-the-job training provided for entry-level candidates.