Technical Manager [CCP for Food Professionals & Associates]
We are looking for a Technical Manager to oversee the technical operations of our automated food vending networks and smart cold-chain systems. This role leverages your background in IT, IoT, and systems automation, with structured On-the-Job Training (OJT) provided under the SWDA CCP to help you transition into Singapore's food supply chain sector.
- Automated Retail & Smart Cold-Chain Management
- Oversee the day-to-day technical operations and performance of the company's automated
food vending machine network, including hardware, IoT telemetry, connectivity and payment systems.
- Monitor and analyse vending machine, IoT and cold-chain system data to identify equipment
abnormalities, temperature deviations, recurring technical issues and potential operational disruptions.
- Coordinate troubleshooting, preventive maintenance and corrective actions to minimise
machine downtime and maintain cold-chain integrity.
- Analyse technical incident and system performance trends to identify recurring issues and
recommend preventive improvements to enhance machine uptime and operational reliability.
- Monitor cold-chain performance and maintain appropriate records and traceability of
technical and cold-chain incidents and corrective actions.
- Supply Chain, Inventory & Replenishment Management
- Analyse vending machine sales, inventory and product movement data to identify demand
patterns, stock-out risks and replenishment requirements across different locations.
- Integrate vending machine sales and inventory data to support stock allocation, inventory
planning and replenishment decisions.
- Plan and optimise replenishment requirements, restocking schedules and routes based on
sales performance, product movement and location-level demand.
- Monitor product performance, stock availability and replenishment trends to identify fastand slow-moving products and recommend adjustments to improve inventory utilisation
and minimise stock-outs and wastage.
- Coordinate with operations and logistics teams to implement data-driven improvements to
stock allocation, replenishment and overall supply-chain efficiency.
- Systems & Work Process Improvement
- Review automated retail, inventory, replenishment, cold-chain and technical workflows to
identify process gaps, inefficiencies and operational bottlenecks.
- Identify opportunities for system integration, automation and digitalisation to streamline
technical and operational processes.
- Develop and implement improvements to systems and workflows to enhance operational
efficiency, reliability, traceability and coordination across technical, logistics and operations functions.
- Monitor the effectiveness of implemented improvements using relevant operational
performance indicators and recommend further enhancements where required.
- Food Safety & Regulatory Compliance
- Ensure automated vending and cold-chain operations adhere to applicable local food
hygiene regulations, HACCP standards, product recall procedures and internal food safety requirements.
- Review food safety, cold-chain and automated vending procedures to identify potential
compliance, traceability and operational gaps.
- Develop, review and enhance SOPs, escalation procedures and operational controls to
support consistent food safety and compliance practices.
- Maintain appropriate operational records and documentation to strengthen traceability and
support food safety incident management and product recall procedures.
- Coordinate with relevant internal stakeholders to address identified compliance gaps and
implement appropriate corrective and preventive measures. Job Requirements
- Education & Tech Background: Diploma or Degree in Engineering, IT, Computer
Science, or related fields.
- Core Skills: Strong foundation in IT, IoT, hardware integration, or industrial
automation.
- Domain Learning (Under CCP): Willingness to acquire domain knowledge in SFA food
safety laws, cold-chain logistics, and automated retail operations.
- Work Eligibility: Singapore Citizen or Permanent Resident eligible for mid-career
transition under the CCP framework.