Customer Service (Freight Forwarder)
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Machine translation — original language: Thai.Show original
- Take care of import and export customers
- Offer logistics services for import and export to customers via sea freight and air freight
- Coordinate with Thai customers and overseas Agents
- Support sales, prepare quotations, update rates, and perform other assigned tasks
- Verify logistics documents from customers and prepare Invoices for customers
- Use English skills to communicate and respond to emails effectively
- Prepare Weekly / Monthly reports to present to executives in meetings with overseas branches and headquarters
- Perform other duties as assigned
- Working hours: Monday–Friday 08:30–17:30. Holidays: Saturday – Sunday
Qualifications:
- At least 1–2 years of experience in Customer Service (Freight Forwarder) or IMPORT/EXPORT
- Good English communication skills
- Bachelor's degree
- Decisive and able to handle immediate problems well
- Able to work well with others, responsible, and able to solve immediate problems
- Honest, hardworking, patient, detail-oriented, and ready to learn new things