Air Freight Coordinator

About the company

Our client, a freight forwarder is looking for a Air Freight Coordinator to join their office in Slough.

Your tasks

Key Roles and Responsibilities

• The ability to co-ordinate with network partners, UK clients and/or internal teams to arrange a booking to be shipped from origin to destination country, maintaining clear and effective communication at all times
• Ensuring all shipments adhere to international trade regulations, customs procedures, and control laws
• Basic understanding of INCOTERMS and the risk and liabilities of each term
• To quote shipments prior to movement and applying agree rates where necessary
• Building relationships with Airlines for cargo bookings and rate negotiations
• To liaise with partners to reach out for quotes and rates
• Familiarity with various export documents and their purpose
• Ensure all air jobs are completed correctly and in a timely manner
• Ensure all customs declaration tasks are completed correctly and in a timely manner
• Has the ability to follow instruction and produce Airway Bill pre-alerts, ensuring accuracy in preparation to avoid critical delays or penalties
• Monitoring the progress of shipments from origin to destination, providing updates to destination partners
• Understanding of HMRC Volumes 1 & 3 of the UK trade Tariff
• Report immediately to the line manager any amendments to customs declarations
• Ensure the operational system is always used correctly
• Assist other department as and when required by the company
• Provide support and holiday coverage for the local staff when required
• Maintain regular communications with the network and sales team
• Look and propose new efficiencies in customer workflow
• Liaise with HMRC and maintenance of customs procedures
• Ensure all reports are completed as per provided deadline
• Ensure the SOPs are followed completely and accurately
• Look and propose new efficiencies in customer work flow
• Ensure that all goods under their deferment account are approved for delivery with accounts or line manager or an agreement must be place on SOP or quotes
• Passing invoices from suppliers and providers within 48 hours from receipt
• Ensure Insurance is charged correctly
• Ensure insurance claims are given to the claims department immediately
• Propose and report to Line Manager; strategies related to the Air products

Requirements

Skills, Experience and Competencies

• Proven experience, gained ideally within the Freight Forwarding sector with a minimum of 3 years experience
• Knowledge and experience of Import and/or Export multimodal business
• Knowledge/skills required for Air Freight sales and products
• Demonstrate quality communication skills along with good presentation skills
• Proficient with Microsoft packages especially Ms Excel and general PC knowledge
• Good understanding of logistics processes and procedures
• Must be able to prioritise and organise own workload with attention to detail
• Able to work independently and as part of a team
• Must be flexible with their working hours