Sales Operations Coordinator

A SaaS software company is looking for a Sales Operations Coordinator to join the sales team in a central role, involving responsibility for customer renewals, contracts, and supporting sales processes.

Responsibilities:

• Operational support for the sales team's activities
• Handling contract renewal processes with customers, performed every half year or year
• Preparation, management, and tracking of contracts and documents in English
• Coordination of approvals and electronic signatures
• Updating customer data, opportunities, and contracts in the CRM system
• Monitoring timelines and ensuring processes are completed on time
• Maintaining organized documentation and adhering to work processes
• Routine work with the Sales, Customer Success, Finance, and Legal departments
• In-depth learning of a new SaaS product and customer-facing work processes

Requirements:

• Native-level English, written and spoken – Mandatory
• High organizational skills and excellent attention to detail
• Ability to manage multiple tasks and processes simultaneously
• Ability to work independently in a dynamic environment
• Technological orientation and fast learning ability
• Excellent communication and inter-departmental work skills
• Previous experience in an operational, administrative, or customer-facing role – An advantage
• Familiarity with CRM systems and business tools – An advantage