Tender Manager - GTM

TOLL GLOBAL FORWARDING (SINGAPORE) PTE. LIMITEDSingaporemycareersfuturepublished 10/30/2026
Must-have:ExpressSeniorLead

Your tasks

1. Strategic Tender Analysis & Qualification

  • In-Depth Tender Review: Meticulously analyse all qualified RFQ documents to understand the client's exact requirements, volumes, lanes (trade routes) and service level agreements (SLAs). Follow up on contractual terms with sponsors.
  • RFQ Vetting: Lead a cross-functional team to evaluate the tender opportunity against company strategy and tender criteria. In collaboration with Procurement/Product and Commercial owners/management, assess factors such as:Right-to-winStrategic account valueAccount management planOperational feasibilityResource availabilityCompetitive landscapeConduct a data-driven assessment to determine the suitability of the bidding opportunity.
  • Red-lining: Flag issues requiring approval from Legal, Finance, Compliance, IT or other internal subject matter experts (SMEs), so that the Commercial Owner can address them, obtain the necessary approvals and define the appropriate course of action.

2. Cross-Functional Coordination & Bid Offer Design

  • Internal Collaboration Hub: Serve as the project manager for the entire tender response process, including:Liaising with Procurement, Product and Tradelane teams.Coordinating quoting parties and other relevant stakeholders.Acting as a business partner to the Commercial Owner and senior management.

3. Proposal Development & Submission

  • Pricing Strategy: Build compliant, competitive and accurate pricing offers while developing market intelligence.
  • Quality Assurance: Ensure pricing accuracy and compliance with the customer's Scope of Work (SOW) and other instructions, including all calculations and mechanisms defined during bid offer preparation.
  • Submission Management: Ensure proposals are submitted correctly and on time, whether through a digital portal, email or physical delivery.

4. Post-Submission & Contract Management

  • Negotiation Support: Provide critical data and support to the Sales and Management teams during post-tender negotiations to secure contracts while safeguarding profit margins.
  • Status Reporting: Maintain company-provided logs and/or pipelines, ensuring they are updated with tender progress (rounds) and the latest status (in progress, submitted, won or lost).

5. Knowledge & Database Management

  • Pricing Tool: Proactively use the company-provided pricing tool, remain fully conversant with its functionalities and provide support to quoting parties and other stakeholders as required.
  • Due Filing: Ensure work files are maintained in shared folders for easy access and assist in maintaining TM's database of pricing assets and bid contents.
  • Market Intelligence: Continuously monitor industry trends, competitor activities and fluctuations in freight rates and capacity to inform future bidding strategies.

Requirements

1. Previous Work Experience & Qualifications

  • Minimum 5 years of relevant experience in a multinational company (MNC) and the freight forwarding industry is a must.
  • Proficiency in Microsoft Excel and the Microsoft Office suite is non-negotiable.
  • Knowledge of Microsoft Power Tools is highly desirable, particularly Power Pivot and Power Query.
  • Ability to manage tight deadlines and work with challenging delivery timelines.
  • Ability to persuade others and communicate ideas effectively to gain support and alignment.
  • Ability to work independently, with strong analytical and problem-solving skills.
  • Good communication, presentation and multitasking skills.
  • Solid understanding of freight transport products, market nuances and business cultural diversity.

2. Personal Attributes

  • Self-starter who is able to work independently with minimal supervision.
  • Excellent communication skills, including the ability to express one's own point of view while actively listening to external input.
  • Personable, clear and precise when communicating verbally or in writing.
  • Comfortable handling complex tasks and a multilayered scope of work.
  • Flexible and adaptable, with the ability to cope with ambiguity and constantly evolving project conditions.